• Your name
• Email address
• Telephone number
• Event address (where applicable)
• Event date and details
• Photos or inspiration images you choose to upload
• Any other information you provide in your enquiry

We use your information to:

• Provide quotations and respond to your enquiries
• Process and manage your booking
• Contact you regarding your order or event
• Improve our products, services and website
• Comply with legal obligations

We will only use your personal information for the purposes for which it was collected.

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary to provide our services, such as payment providers, website hosting providers or delivery partners. These organisations are required to keep your information secure and only use it for the services they provide on our behalf.

We may also disclose your information where required by law.

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

We will only keep your information for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal information we hold about you
• Request that incorrect information is corrected
• Request that your information is deleted in certain circumstances
• Object to or restrict how your information is processed
• Withdraw your consent where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Love Always Balloons

Lovealwaysballoons@gmail.com

01134508555

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be published on this page with the revised date shown at the top.